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Privacy Policy

Privacy Statement

QVC respects the privacy of personal information furnished to us by users of this Internet site, and we will treat and use the personal information that we collect from users of this Site only as required for our business purposes.  This statement describes our privacy policy for users of this Site.  By entering the Site, you are accepting the practices described in this Privacy Statement. 

This Privacy Statement governs only information that QVC collects at this Site or in connection with the purchase of liquidated products that are offered for sale at this Site.  This Privacy Statement does not govern information that is collected at www.qvc.com, which is governed by the QVC General Terms and Conditions of Use and QVC Privacy Statement displayed on that site, or at any other website operated by or for QVC or its affiliates, or in connection with any retail stores operated by QVC or its affiliates.

QVC is not responsible for the privacy policies or practices of websites operated by third parties from which you access this Site, to which this Site contains links, or that are linked to this Site.

What Identifiable Information Does QVC Collect?

The information we learn from users of this Site helps us to personalize and improve this Site.  Here are some of the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on this Site when you visit this Site or purchase products offered for sale at this Site, such as names, e-mail addresses, physical addresses, telephone numbers, and bank account information for wire transfers that you make to us, and information that you give us in any other way in connection with a potential or actual purchase from us of the products offered for sale on this Site. We use the information that you provide for such purposes as responding to your requests, processing and shipping your orders,  and communicating with you. You can choose not to provide information, but then, of course, we will be unable to respond to your inquiries or process your orders.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses this Site. 
  •  Information from Other Sources: For reasons such as improving personalization of our service, we might receive information about you from other sources and add it to our account information.
  • Other Information:  QVC may also collect certain non-personal information about visitors to the Site, including but not limited to the identity of their Internet browsers, the types of operating systems they use, their locations, and the domain names of their Internet service providers. Such non-personal information may be used for our business purposes, including but not limited to improving the content of the Site, marketing, advertising, or research.

Does QVC Share the Information It Receives?

We share identifiable personal information furnished to us by users of this Site as described below and elsewhere in this statement:

  • Affiliated Businesses:  We may share identifiable personal information with our affiliated companies. 
  • Contractors and Agents: We employ other companies and individuals from time to time to perform functions on our behalf.  Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, maintaining customer lists, analyzing data, providing marketing assistance, processing payments, and providing customer service. We share identifiable personal information with them so that they may perform their functions.
  • Other Third Parties.  We may share personal information for our business purposes with other third parties with whom we have a relationship, such as vendors, advertisers, marketing firms and business partners that are not our affiliates.
  • Business Transfers: If QVC or any of our lines of business are sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant customer information could be transferred as part of that transaction and your personal information accessed by such successor or purchaser.
  • Protection of QVC and Others: We release personal information when we believe release is appropriate to comply with law; enforce or apply our General Terms and Conditions of Use and other agreements; or protect the rights, property, or safety of QVC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. And, we release information that we are required to disclose by law, or in cooperation with law enforcement agencies.
  • Aggregate Information:  We may share personal information regarding users of this Site that is not individually identifiable (i.e., aggregate information) with the group of persons described above with whom we share identifiable personal information.

What Choices Do I Have?

  • You can always choose not to provide information.

How Can Visitors to This Site Check or Change The Information We Collect About Them?

  • You can review your personal profile at this Site and correct or update your profile by going to the “My Account” area on this Site and clicking on “Edit”.  You can also update your password and challenge question by clicking on the appropriate links from the “My Account” area on this Site.  You can also change personal information such as your shipping address or payment method when you order products.

How Do We Notify You of Any Changes to This Privacy Statement?

  • We may change or add to this Privacy Statement from time to time. When that happens, we will post the revised Privacy Statement here. Your use of this Site after changes to this Privacy Statement have been made constitutes your acceptance of those changes going forward.

Do We Collect Personal Information From Children?

  • This Site is not intended for use by children, and our General Terms and Conditions of Use require that you must be at least 18 years old to use the site. In addition, we do not solicit or collect information from anyone who tells us that he or she is under 13 years of age.


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